We have a 7-day exchange policy, which means you have 7 days after receiving your item to request an exchange.

Eligibility for Exchange

To be eligible for an exchange, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start an exchange, you can contact us at info.unicusclothing@gmail.com.
Please note that exchanges will need to be sent to the following address:

Rajendra Nagar, Bareilly, Uttar Pradesh, India

If your exchange request is accepted, we’ll send you a shipping label along with instructions on how and where to send your package.
Items sent back to us without first requesting an exchange will not be accepted.

You can always contact us for any exchange-related queries at info.unicusclothing@gmail.com.

Damages and Issues

Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-Exchangeable Items

Certain types of items cannot be exchanged, such as:

• Custom or personalised products.
• Sale items or discounted products.
  
  Please contact us if you have questions about a specific item’s eligibility.

No Returns Policy

Unfortunately, we do not offer returns or refunds. We only provide exchanges for eligible items as mentioned above.

How Exchange Works

• Firstly you provide minimum 3 photos of your product and send to us.

• Then our team will analyse the problem and further proceed for the solution.

• The ensure you get what you want is to exchange the item you have. Once your exchange is accepted, you can select the replacement product of your choice.